Frequently Asked Questions
Q: My faucet stopped responding to touch — will this fix it?
A: A failed power adapter is the most common cause of unresponsive Touch2O faucets. If the control box LED is off or blinking, replace the adapter first before troubleshooting other components. If the LED is on but touch still doesn't work, the issue may be the solenoid valve or control box.
Q: Can I use batteries instead of the AC adapter?
A: Most Delta Touch2O faucets support both battery and AC power. The battery pack is an alternative but requires periodic battery replacement (typically 6 AA batteries every 1-2 years). The AC adapter provides continuous power with no battery changes.
Q: Does this work with older Delta touch faucets?
A: This adapter is compatible with Delta Touch2O faucets that use the 169031 power supply. Check your faucet's manual or the label on the original adapter for part number verification.
Q: Is this waterproof?
A: The adapter is designed for under-sink installation but is not submersible. Mount it in a dry location away from potential leaks. The barrel plug connection to the control box is water-resistant but not waterproof.
Q: What if I don't have an outlet under my sink?
A: You have two options: (1) Have an electrician install a GFCI outlet under the sink, or (2) Use the battery pack option (sold separately) which doesn't require AC power.
Q: Can I use this with other brands like Moen or Kohler?
A: No — this adapter is specifically designed for Delta/Brizo Touch2O faucets. Other brands use different voltage and connector types. Using the wrong adapter can damage the control box.
