Frequently Asked Questions
Q: Is this compatible with my pool cleaner model?
A: This part is designed to fit the specific pool cleaner models listed in the product title. Please verify your cleaner model number before ordering. If you're unsure about compatibility, send us your cleaner model number and we'll confirm fitment within 24 hours.
Q: How difficult is the installation?
A: Most users complete the installation in 15-30 minutes with basic tools. No specialized equipment is required. We recommend reviewing your pool cleaner's manual for disassembly instructions. If you encounter any difficulties, our support team can provide additional guidance.
Q: What warranty does this product come with?
A: All iFJF Direct products are backed by a 30-day satisfaction guarantee. If you're not completely satisfied, return the product for a full refund. We also offer a 90-day warranty against manufacturing defects. Our US-based customer support team is available to assist with any issues.
Q: How fast will I receive my order?
A: Orders ship from our US warehouse within 1 business day. Standard shipping typically delivers within 3-7 business days to the continental US. Expedited shipping options are available at checkout. You'll receive a tracking number as soon as your order ships.
Q: What if this part doesn't fit my vehicle/equipment?
A: If the part doesn't fit, we'll make it right. Contact our support team within 30 days for a prepaid return label and full refund. We recommend verifying your vehicle/equipment model, year, and part numbers before ordering to ensure compatibility. Our team is happy to help with fitment questions before you buy.
